keyd - Smarter Hotel Operations Platform
Company Overview
keyd is a specialised hotel operations and project management platform headquartered in Dubai, UAE. The platform helps hotels manage building projects, track compliance, access verified contractors and connect with construction consultants on-demand. keyd was created to give hotel teams a structured way to manage projects, hold decisions clearly and stay in control without adding layers of complex process.
Target Audience
keyd is built for hospitality industry professionals including:
- Hotel Managers - Oversee daily operations and facility management
- Chief Financial Officers (CFOs) - Manage capex budgets and ROI
- Facilities Managers - Handle maintenance and compliance
- Asset Managers - Lead construction and renovation projects
Platform Features
1. Compliance Tracker
Never miss a deadline. Track lift maintenance, life safety compliance and H&S certifications in one unified dashboard. Ensures hotels are always audit-ready and compliant with regulations.
2. Verified Contractors
Get issues resolved quickly. Access an exclusive database of pre-vetted contractors for immediate hotel maintenance support. All contractors are verified and rated for quality assurance.
3. Tender Platform
Simplify procurement. Put hotel work out to tender, compare competitive bids from multiple contractors and manage the selection process effortlessly through a streamlined digital platform.
4. Consultant Network
Expertise on demand. Connect with a specialised network of construction and operations consultants for complex projects. Book consultations when needed with flexible packages.
How keyd Works - 5-Step Process
- Define: Set out the scope, budget, timeline and priorities clearly from the start.
- Control: Track progress, costs, risks and decisions as the project moves forward.
- Support: Access expert project or technical guidance to support key decisions when required.
- Engage: Invite relevant contractors and specialists in a controlled, project-led way.
- Report: Keep clear oversight with a full record of decisions and outcomes.
Key Benefits
- Protect Assets: Ensure property value is maintained through proactive management
- Increase Profitability: Optimised operations lead to reduced downtime and better guest experiences
- Flexible Packages: Pay for the tools and expertise you need
- Save Time: Streamlined workflows mean less time managing spreadsheets and emails
Expert Consultation Services
Software is just the beginning. keyd connects you with experienced construction professionals and industry specialists whenever you need additional expertise for design or construction projects.
- Book consultations on-demand
- Flexible packages that fit your hotel's budget
- Access industry specialists for complex projects
Platform Statistics
- 100% Hospitality Focused - Built specifically for the hotel industry
- Real-Time Asset Visibility - Live tracking of all hotel assets and projects
- On-Demand Expert Network - Instant access to construction professionals
- Maximised Commercial ROI - Designed to improve hotel profitability
Pricing
keyd offers flexible packages that scale with your hotel's needs. Registration of interest is free with no commitment required. Contact the team for personalised pricing based on your specific requirements.
Contact Information
- Address: Gate Avenue, DIFC, Dubai, UAE
- Phone: +971 (0)4 834 9036
- Email: unlock@keyd.co
- Website: https://www.keyd.co/
Frequently Asked Questions
What problem does keyd solve for hotels?
keyd helps hotels manage building, refurbishment and asset projects alongside live operations, giving clarity on cost, programme, decisions and risk all in one place.
Who is keyd designed for within the hotel?
keyd is primarily used by General Managers, Directors of Engineering and Asset/Finance teams, with optional visibility for corporate or ownership teams who need oversight without an additional reporting burden on the hotel.
Do we still need consultants if we use keyd?
Yes, for complex projects you will still need consultants, especially if the works include a design element. However, you can be more selective and efficient in procuring consultants using the keyd network. keyd doesn't replace consultants; it helps you use them better. You get structured access to expert advice when you need it, without referring every issue to a full consultancy engagement.
What types of projects can we manage through keyd?
keyd is suitable for typical hotel projects such as: refurbishments and phased renovations, plant and equipment replacements, compliance and lifecycle works, guest-facing upgrades, back-of-house improvements and asset protection and risk-reduction projects. All within an operational hotel environment.
How does keyd help us control costs and programme?
keyd creates a single source of truth for approved budgets and forecasts, live cost tracking, programme milestones and variations and decisions. This reduces surprises, improves accountability and supports better-coordinated internal and owner reporting.
Can our corporate or ownership team see what's happening?
Yes. keyd offers an optional oversight view so corporate or ownership teams can see progress, risks and decisions across properties, without asking hotels to produce extra reports or slide decks. This is available for hotel operators bringing 3+ hotels to keyd.
How do we source contractors and consultants through keyd?
keyd includes a structured e-tender and sourcing platform, allowing hotels to invite, compare and appoint contractors and consultants transparently. This reduces reliance on informal quotes and fragmented email chains.
Is keyd complicated to set up or run?
No. keyd is intentionally straightforward. Setup is supported by the keyd team and the platform is designed for busy hotel teams, not project specialists. If you can manage hotel operations, you can use keyd.
How is keyd different from generic project management software?
Generic tools are built for construction teams or finance teams, not for operators. keyd is built specifically for hotels operating live assets, where guest experience, brand standards and operational risk matter as much as cost and time.
What does "on-demand expert support" actually mean?
It means your team can access experienced project professionals for practical, real-world guidance; to discuss ad-hoc queries, unblock issues and sense-test options without committing to separate contracts each time you need support.
Customer Testimonials
"keyd has transformed how we manage our capex projects. The compliance tracker alone saves us hours every week and gives us peace of mind that we are always audit-ready."
- James D., General Manager, Dubai
"The ability to access vetted contractors instantly has been immense. We had a critical maintenance issue and used keyd to find a specialist within minutes."
- Michael K., Director of Engineering
Industry Focus
keyd specialises in: Hotel Project Management, Hotel Operations, Capex Management, Hotel Asset Management, Construction Project Management, Hospitality Software, Compliance Tracking, Contractor Management, Tender Management, Facilities Management.
Comparison: keyd vs Traditional Methods
- Spreadsheets: keyd replaces scattered spreadsheets with a unified dashboard for all compliance tracking
- Email chains: keyd streamlines communication with contractors through a centralised platform
- Manual contractor search: keyd provides instant access to pre-vetted contractors
- Expensive consultants on retainer: keyd offers on-demand expert access with flexible packages